Privacy Policy

Introduction

Nordicbudgethub S.r.l. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website, use our services, or interact with us in any way.

As a company operating in Germany and serving clients across the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller Information

The data controller responsible for your personal data is:

Data Collection

We collect and process various types of personal data when you interact with our services. The data we collect includes information you provide directly to us and information automatically collected through your use of our website and services.

Information You Provide

• Contact information (name, email address, phone number)
• Company information and job title
• Project details and service requirements
• Communication content (emails, messages, support requests)
• Payment and billing information

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We process your personal data for various legitimate business purposes. How we use your information depends on how you interact with our services and the preferences you have expressed.

Service Delivery

• Providing technology integration services
• Project management and communication
• Customer support and technical assistance
• Billing and payment processing

Business Operations

• Responding to inquiries and requests
• Improving our services and website
• Compliance with legal obligations
• Security and fraud prevention

Marketing and Communications

• Sending service updates and newsletters
• Marketing relevant services (with consent)
• Market research and analytics

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

• Contract: To fulfill our contractual obligations and provide services
• Legitimate Interest: For business operations, security, and service improvement
• Consent: For marketing communications and certain cookies
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We may share your personal data with trusted third parties in the following circumstances:

• Service providers and subcontractors who assist in delivering our services
• Technology partners for system integration projects
• Payment processors for billing and transactions
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

We ensure that all third parties are bound by appropriate data protection agreements and process data in accordance with GDPR requirements.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Other legally recognized transfer mechanisms

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Retention Periods

• Client data: Duration of contract plus 7 years for tax and legal compliance
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Website analytics: 26 months (Google Analytics default)
• Support communications: 5 years for service improvement

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

• Right of Access: Request information about your personal data we process
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. In Germany, you can contact: